A. L. Rini, A. A. Hafsyiah, N. Khoirunnisa, and Z. M. Nafiis, “IMPLEMENTASI STANDAR OPERASIONAL PROSEDUR RECEIVING SECTION DI SAHID JAYA HOTEL”, mb, vol. 7, no. 1, pp. 95–103, May 2026, doi: 10.70018/mb.v7i1.123.